My husband and I have been very pleased with this water purifier. Our tap water is really awful and we were amazed when we first tasted the purified water. What a huge difference! The heavy metal and chlorine flavors were completely gone. We had been wasting so much money buying filtered water in plastic jugs, and this water purifier has paid for itself already. I have recommended it to several of my girlfriends already. Madeline was a dream to work with and helped us get the right filter combination for our family.